Severiano von Buchenroder
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What I find very inconvenient is the in-app notification feature. Let's say you have 50 unread messages in the app. It would make things so much easier to have a "mark all" or "unmark all" feature, where you can either mark all messages as either read or unread. Also, I find it bothersome when you read a message, its still marked in bold as "unread" despite having read it before
3,554 people found this review helpful
Capitec Bank
April 12, 2024
Hi Severiano. We're genuinely sorry to hear about your experience. We take all feedback to heart and are eager to understand and address your concerns. Could you please reach out to us on our official WhatsApp number at 067 418 9565? We'd appreciate the opportunity to assist you further.
Mohlaoli Steve M
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Since Friday 26 April, App on my iPhone 6S(iOS15.8.2) has been crashing when I start it, saying: "X Error An error has occured Force close and start this app" I force closed the app, same problem. I switched off the phone and restarted it, same problem. I just can not get into the App anymore. Thank you for your response. Oh, I did go to WhatsApp in the middle of my frustration. It only helped me with balance and statement. No facility for IT issues or human interaction. Very frustrating.
26 people found this review helpful
Capitec Bank
April 27, 2024
Hi Mohlaoli, we're genuinely sorry to hear about your experience. We take all feedback to heart and are eager to understand and address your concerns. Could you please reach out to us on our official WhatsApp number at 067 418 9565? We'd appreciate the opportunity to assist you further.
Rhianne Moll
Nice and professional app. Deducting one star though because it's a bit kak if you switch phones - you're required to take a selfie during setup and if, like me, Home Affairs doesn't have your photo on record then you're forced to visit a branch. Some work in this area is indicated, like for example sending a verification code to the app on your old phone so you don't have to jump through this annoying hoop.
2,387 people found this review helpful
Capitec Bank
April 12, 2024
Hi Rhianne, thank you for the positive app review! ❤️