Michael Davin
Their previous app was fine, the "new and improved" app is awful. Super slow to open (on a Pixel 7 Pro) and launches into picking a location to start an order. CAN'T do anything else, specifically scan receipts for rewards or check balance. They should return to the previous app that worked, fire and then sue the developer, and then try again. They are redoing their locations to be very pickup friendly to match the app and are forgetting those who like to eat there! Not welcome to Moe's.
14 people found this review helpful
Debra Droste
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It used to be user friendly, but the upgrade is of no use. I can't track my points, rewards, etc. I go in store, place my order, give my phone number and they tell me what rewards, etc. a pain. All improvement requires change, but not all change is improvement! This change was not an improvement!!!
7 people found this review helpful
Jessica S.
This app has lost all functionality as far as rewards earning and tracking. The only way to earn points now is by placing your order in the app. Sucks for you if you prefer to place your order in person & scan your barcode at the register or scan your receipt with the app afterward - those options are gone! Also, did Moe's get rid of the rewards points that I already built up? Who knows since the app won't let you navigate past the order screen. This is the update NOBODY asked for!!
7 people found this review helpful