Hilary Schloemer
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I just wish they'd leave this app alone. It's great when it works. I love that I can clip coupons/look at ads, carry around a grocery list and map it onto the aisles of a store. However almost every time they do an app update, the quality is severely impeded for weeks. Sometimes it won't open, won't load, won't search for items, logs you out, won't dismiss items from your list as you shop, won't load the grocery ad... It is rare that all functions in the app actually work at the same time.
16 people found this review helpful
The Kroger Co.
March 27, 2024
We are sorry to hear this. Please uninstall and then reinstall your mobile app. If you are still having the same issue, please give us a call at 1-800-576-4377 and reference case # 67793492 for live assistance. Thanks!
Johanna Nichols
Crashes the app every time I try to open the weekly ad, which is kinda the most important feature of this app!!! Thought it could be phone incompatibility, but I just replaced, with brand new, up-to-date phone, so it should not be an issue any longer. Seriously, do none of your app developers ever actually try to use the damn thing? And quit showing pickup and delivery only offers, when I've opted out! 2nd star, because at least I can still load coupons... feeling generous.
87 people found this review helpful
J Sweetz
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App logs me out every time I try to open and view the Weekly Ad. When I try to remove items from my cart they just reappear. It's also difficult to navigate & change store location. There are 3 King Sooper stores in my town & I'm trying to switch to a different store but it's impossible to complete such a simple task. App needs a lot of work, very slow, lags a lot, and lot's of glitches. It's so frustrating to use I end up ordering from a less favorable store just because it's easier :(
36 people found this review helpful