Miko Rowell
Love Texas Roadhouse!! I wanted to give 5 stars, but I'm having issuez with the app. My email address is grayed out and I have to keep entering my birth date and location. Also, when I go into settings, under Notification Setting for the Promotional Emails, it's turned off. When I turn it on and go out of the app and then go back on, it's set to off. I've deleted and re-added the app and it's still not working. I'm also not recieving any emails or text messages.
1 person found this review helpful
TexasRoadhouse
April 19, 2024
Hi Miko! Thank you for your comment. We'd like for you to get these details to Guest Relations so they can help. Would you please paste what you have in your post from here into our form. https://www.texasroadhouse.com/contact-us/form or call us at 1-800-839-7623
Sheena Kilgore
We always order and do the To Go...and it is SO convenient! They get the food done pretty fast, so far the accuracy of our orders have been on point, the employees are super nice and helpful, etc... My only complaint, I guess you could call it, would be that the portions of condiments/toppings (when it comes to butter, cinnamon butter, sour cream, dressings, etc...) is really small.
12 people found this review helpful
TexasRoadhouse
March 7, 2024
Hi Sheena! Thank you for your comment. We sincerely appreciate you taking the time to let us know how we can improve.
Bob R
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Just tried to place an order online. It declined my credit card because of something about billing address not matching? There was no option in the payment methods to add my billing address. I also checked my account profile and there was no address there either. I've never had success with using this app. There's always an error. Thankfully someone answered the phone and took the order. Usually we're told they don't do phone orders anymore and must use the app.
3 people found this review helpful