Alberto Hernandez
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The app is very user friendly while ordering. BUT....if you make a mistake and place the order incorrectly...friendly app no more. There's no way to cancel an order, or modify it, or directly contact the store you placed the order with for that matter. Basically, while things go in their favor (people spending money), all is good. Once a little Customer Service is required, you are done for. Good luck calling the corporate phone number they list there. 😒
99 people found this review helpful
Felix Fuentes
It's a good idea they're trying to compete with other fast food restaurants or Chipotle but many times the app does not work properly and it does not count of the scanning of your barcode or scanning of the receipt to get the points. I think it is just better off not to have this app and thinking of deleting this app from my phone just to save memory space even though it does not work
17 people found this review helpful
Brandon Sanchez
It's a pretty good app for quick service. It has a few flaws. Whenever you order from somewhere, it shows where you last ate, instead of the store closest to you like it says it does. This has cost me around $40 because the customer support isn't great. It is great to order a meal ahead of time, but they regularly miss items from the bag making it extremely annoying to have to repeatedly check the bag over and over. The rewards program is nice and so is the overlay. I recommend, but be careful.
73 people found this review helpful