Jen S (Jenny Sauv)
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Used it once, so far it's great (android). User friendly layout, pictures that you can zoom in to view, clear descriptions and available sizes. I just wish it included complete material composition (i.e: 10% spandex 90% cotton, nickel buttons/zippers, that kind of info.). Also wish it had a like/favorite option to bookmark a list of products to view later.
806 people found this review helpful
Joseph Engbers
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App not working. I log in and then a thing pops up saying error, then I hit continue and a loading screen appears with the words 'tailoring your experience' and nothing else happens. Can leave it open for hours and nothing changes. Have uninstalled and reinstalled a couple times. No use. I love the app and despise going into actual stores. Help me!
363 people found this review helpful
Lily
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Every single time I open the app, it takes so long to load that I have to restart it. I cannot switch between apps because every time I open another app, it closes entirely and forces me to reload it. This makes it virtually impossible to use the customer service features because it requires you to keep the app open the whole time chat is connecting you (which can take UP TO AN HOUR in my experience) and then the whole time you're chatting. Your phone becomes unavailable that whole time.
264 people found this review helpful