Jewel-Osco Deals & Delivery

Since my last review in September of 2021, changes were made that made it much easier to utilize the app. However, there are features in this app that are so convoluted I can't understand enough to even utilize them. I'm grateful I can at least use the J4U coupons. As far as the rewards and points features, I am at a loss trying to figure everything out... Can't instructions be written simply for the points and the rewards features without all the convoluted caveats?

The instructions for the new updates intended to make rewards better are so confusing, I have no clue how to actually use a lot of the features. I get errors frequently when trying to clip deals, and once I do clip a deal it often scrolls to the bottom, so I then have to scroll back to the place I was at before which is time consuming and frustrating. I really wish the store would just put items on sale instead of making people clip deals.

This app is awful. Not user friendly at all. Most people go in there for the clippable deals and free Saturday samplers, and it's impossible to find. You can search free or Saturday sampler and it still won't pull it up. The search is absolute garbage. Impossible to find anything. You would think the current clipables and sale items would be the first to pop up but they are nowhere to be found. So aggravating.