Bill Rigler
This is the worst most unreliable piece of junk and somebody needs to seriously fix it, it lags and shuts down so many times that it stresses me out to the point of wanting to throw my cellphone or computer, whichever one I'm on at the time and no it doesn't find restaurants or order like a takeout just groceries and some prepared food, if you can find it without the app shutting down. They should have minus star ratings because that's what I would give this app, a minus 10!
11 people found this review helpful
Albertsons Companies, Inc.
April 9, 2024
We are sorry the app is not working as expected and would like the opportunity to further address your concerns. Please chat with us on the mobile app by visiting Need Help under the Settings page or the website using your mobile browser, so we can further assist you. Thank you.
Tomas Kuli
The app if you can ever get into it is okay. The problem is they combined the shopping/rx apps into one, but the rx section doesn't recognize your old login. Fine, but it also doesn't recognize ur DOB, name, & phone number to create a new rx a/c from the old. Nope! It'll tell you your phone is already in use. Well of course it is! You have to call tech support, which is useless. Then you have to wait for IT! Why doesn't it recognize your email, phone, address, name, DOB from the old!
70 people found this review helpful
Albertsons Companies, Inc.
November 12, 2023
We are sorry the app is not working as expected and would like the opportunity to address your concerns. Your feedback really matters to us. Please feel free to chat with us on the mobile app by visiting the FAQ page under Settings or visiting the website using your mobile browser so we can further assist you.
David W
To anyone that experienced trouble "getting into" the app after they changed everything earlier this year (2023). The app would not let me access my Rx side and consistently asked me to login or create a new account. I am an IT guy and did everything from the user side you can, and it still failed. I think I reached out to them via an online email form or maybe it was a review and asked them to delete my account (Rx). They must have done it because I just logged in with no problem.
60 people found this review helpful
Albertsons Companies, Inc.
December 13, 2023
Hi David, we are sorry about your experience with the upgraded app. We strive to provide the best services possible to make your shopping and pharmacy experience easy and convenient using our app. If you need further assistance, please feel free to chat with us by visiting the website using your mobile browser or call us at 877-723-3929. Thank you.