caliek25
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Glitches and issues almost every time. Gets stuck on one store and if you go to a different area the prices and items are all wrong, won't load the right coupons, and fails to place pickup orders correctly without a lot of troubleshooting. I try to "check in with the app" for pick up and literally nowhere in the app to do so. Restarted the app, checked for updates, followed the direct link from the text. Had to flag down an employee and beg for help and even they couldn't figure it out.
19 people found this review helpful
Albertsons Companies, Inc.
April 24, 2024
We are sorry the app is not working as expected and would like the opportunity to address your concerns. Your feedback matters to us. Please chat with us on the mobile app by visiting Need Help under the Settings page or the website using your mobile browser, so we can further assist you. You're still able to enjoy this feature on our website.
Trac Fone
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This app has a LOT of issues. Crashes constantly & closes. On the rare occasion it finally opens, telling me I must log back in. The app logs me out, forcing me to log back in when it finally opens. Extremely time consuming. When adding deals for J4U deals, each time you clip a coupon, the app drops to the bottom of the list, havimg to scroll back to the top. Nothing but issues. Fix the constant log in.
438 people found this review helpful
Albertsons Companies, Inc.
April 17, 2024
We apologize the app has not been working properly. At your earliest convenience, please feel free to chat with us by visiting the website using your mobile browser, so we can further assist you. You are still able to enjoy this feature on our website, until we are able to assist you with the app. Thank you!
David Kaplan
The app's behavior is inconsistent. Sometimes, deals are formatted to run off the edge of the screen, so there's no way to read all the terms and conditions. The other main reason I use the app is to physically locate items in my store. But now the app stopped showing me aisle numbers. When it works, it's helpful, but it can't be relied on.
4 people found this review helpful