Sam DePrima
Grid is one of the best advance apps you can get. Onboarding is easy, hassle free & quick. They have terrific customer support, and in addition to their cash advance option, offer many other useful financial tools. Customer support is quick to respond to any questions you might have, and the app is very user-friendly. I highly recommend it 👌
1 person found this review helpful
Riki Deans
I had been using the app no problem until the last time. The advance I requested never went through, it got stuck, was never deposited and I got a message saying there was a problem with my payout. The rep I chatted with kept telling me I was not eligible anymore because my payment had to be taken ACH. ?? I don't owe them anything, my balance is zero. I was trying to get an advance and never got the funds so... ok. They only gave me one option.. to cancel my membership. So I did.
12 people found this review helpful
Grid Paycheck Boost
April 5, 2024
Hi Riki! We're sorry to hear that. It is important to have a valid debit card on file when a payment is due so our payment processor can collect the payment in a timely manner. When that is not possible, there are issues with the payments. Hope that clarifies. Thank you for trying Grid!
D Wall
HORRIBLE!!!!...that's all I can say. Took out 1 advance, paid it back and I decided to cancel my subscription. After I repeatability requested cancelation of my subscription, they continued to take money out of my bank account. So to make sure they don't take any more money out.I canceled my entire checking account and started a new one with my bank. The worst business I've ever experience. DO NOT USE THEM THEY WILL CONTINUE TO TAKE FROM YOU!!!
4 people found this review helpful
Grid Paycheck Boost
April 11, 2024
Hi there! We're sorry to hear that. Please keep in mind that your membership is not cancelled until confirmed with an agent. Please make sure to do so if you haven't already. We'd be happy to review the charges you speak of for you. Thank you!