Verizon Smart Family - Parent

3.8
27.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Get Verizon Smart Family for $4.99/mo or 30 days of Smart Family Premium on us, $9.99/mo thereafter.*

Verizon Smart Family is your partner in parenting. It lets you limit internet access, block content, manage calls, texts, and data, and with Premium, you can monitor your children’s whereabouts in real time on one map as well as encourage safe driving habits.

What’s New
• Simple, easy to use interface.
• More robust content filtering with a new dating category.
• Monitor locations of multiple children on one map in real time, with Premium.

Download our Parent app to your Android and pair your child’s smartphone or Android tablet to:
• Monitor screen time
• Filter apps and website content
• Block internet access
• Review device usage
• Manage calls, texts, and data

Select Premium to unlock:
• Live family member location monitoring
• Arrival and departure notifications
• Location sharing with pickup requests
• Driving insights such as safe driver score and drive activity history
• Crash detection alerts

*After the 30-Day trial period, your Smart Family Premium service will auto-renew at $9.99/mo unless you cancel before the trial period ends. Cancel anytime through the Smart Family app.

+++

Once the child’s iPhone or Android device is paired via the Verizon Smart Family companion app, the parent app can configure parental controls (iPads aren’t currently supported). If enrolled in Premium, the parent app can also monitor location and driving history – for either a driver or a passenger.
Updated on
Apr 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.8
27.5K reviews
Jody Ramsay
April 6, 2024
Update This app still sucks my youngest one his phone keeps disconnecting I have to keep sending him the text to reconnect. the location is not accurate sometimes. And it's a delay they will leave my house and when they are almost to where they are going it's finally telling me that they left the house. It's so slow to where when I try to add a location or save it the app automatically restart
77 people found this review helpful
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Verizon Consumer Group
April 9, 2024
Can we suggest you open a ticket using the in-app help center? Getting a ticket via the app, provides us with the supporting information like phone number, model, OS etc. You can also check back in the help center for response to your issue. This can be found under the More, Help &support, Send Feedback.
Christopher Maul
February 11, 2024
I got the app and companion app on two children's phones. All paired. Worked well for a couple weeks. Then it didn't work at all. I would get email updates that stated usage and link to the app, but the app showed no activity. One of my children deleted the app and I was not notified. I also got kicked off the app and when I signed in, 2 step authentication went to a number not on my plan. Don't know if I was hacked. Code didn't come to my phone. When I signed back in later, everything was ok.
21 people found this review helpful
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Verizon Consumer Group
February 20, 2024
Can we suggest you open a ticket using the in-app help center? Getting a ticket via the app, provides us with the supporting information like phone number, model, OS etc. You can also check back in the help center for response to your issue. This can be found under the More, Help &support, Send Feedback
Christine G
November 29, 2023
Well, I was beginning to think I was losing my mind until I came here, and everything is explained perfectly. This app won't even open. It goes in loops back to the main screen for logging in. I have deleted the app and reloaded several times, and still nothing happens. Where is the old version that at least worked?? I did email Verizon about the issue. It makes it a tad more difficult to set limits on a teenager .. guess I'm going old school and taking the phone all together.
71 people found this review helpful
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Verizon Consumer Group
December 1, 2023
Sorry you are having issues with the app. Please email us at verizonsmartfamily@verizonwireless.com. Please mention this review and provide, if available, any ticket information that you have previously opened so we have the full context.

What's new

Along with performance improvements and bug fixes, we've:
- Added the ability for parents to view each other's profile
- Improved accessibility for screen readers
- Added the ability for parents to see what websites a child visits