BISSELL Connect

4.3
2.47K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Simplify your cleaning routines with the BISSELL Connect App. Did your dog make a mess of breakfast right as you’re heading out the door? Use the app to set a cleaning schedule with your robotic vacuum. Wondering what’s the best way to clean up your cat’s wet or dry mess? Check out our cleaning tips and videos to make the most of your BISSELL device. The BISSELL Connect App gives you the power to manage your connected BISSELL products anytime, anywhere with your smart device, so you can get on with your busy day.

BISSELL Connect Features
- See the status of your connected BISSELL products and easily reorder formula, brush rolls, and filters.
- Analyze your cleaning history.
- Access helpful tips, videos, and guides to keep your machines cleaning efficiently.
- Adjust settings from the palm of your hand.
- Update your cleaning machines and access the latest features and software updates.
- Start, stop, dock, set modes and schedule cleans for your robotic vacuum right from your phone.
- View and customize your SpinWave R5 map

Requirements
- Any BISSELL connected product
- 2.4 Ghz Wi-Fi network
- Android 9 or higher
Updated on
Apr 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
2.39K reviews
Shannon Bailey
April 18, 2024
I've had Bissell products since the Big Green back in 1997. Love this purifier, the thing is huge and will blast the air clean on high. If you put it on the lowest setting you cannot hear it at all. To connect the app first create an account then make sure your phones wifi is the same as the one you're connecting Bissell to, leave your phone's data on tho. Next press and hold the power button until it flashes blue then follow the apps instructions. It took me a minute to figure this out.
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D Te
March 14, 2024
Worst setup ever! Cannot get the device to connect to wifi, QR code doesn't populate any fields, and you have to start from the beginning every time when it doesn't connect, meaning you're manually entering the data again and again. Tried using the the "Email Consumer Support" feature but it is "disabled for Beta". Terrible UI/UX. Wondering what else is not going to work on it.
1 person found this review helpful
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bissellinc
March 15, 2024
Sorry you're having this issue. We're happy to take a closer look at this for you and get you up and running! Please give us a call at 1-844-383-2630 or visit support.bissell.com for chat, email or text assistance.
Julie Lunda
February 23, 2024
The app worked reasonably well on my first Spinwave R5. I got a warranty replacement because one of the springs broke off after 6 months and it stopped spinning the mop pads after four months. The app barely works with the replacement unit. It WON'T MUTE and RESETS the suction/wetness intensity back to low EVERY SINGLE TIME that it runs. It often doesn't show the unit's path on the map, cannot pause the robot from the app, and the map UI is so buggy that I can't actually set virtual boundaries.
1 person found this review helpful
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bissellinc
February 26, 2024
Sorry you're having these issues, Julie! We're happy to take a closer look at this for you and get you running smoothly. Please call us at 1-844-383-2630 or visit support.bissell.com.

What's new

Bug fixes and improvements