Arriva UK Bus
2.3star
6.68K reviews
1M+
Downloads
Everyone
info
About this app
Our new app has a range of features designed to make it easy for you to get to the people and places that you need across the UK (excluding London). Whether you want to find out when your next bus will arrive, purchase an m-ticket for your journey or scan it once you get on the bus, the Arriva UK Bus app makes it simple. Here are some of the features our new app offers:
• Plan your journey in real-time and easily purchase m-tickets in one app (no need for two separate apps anymore!)
• Our improved journey planner makes it even easier for you to get from A to B; use the interactive map to find live bus departures near you or search for nearby bus stops
• Improved location functionality makes it simple for you to find the ticket you need for your journey
• See disruption alerts and journey cancellations so you can keep up to date with the latest information
• Keep track of your account with access to your full ticket history
• Plan your journey in real-time and easily purchase m-tickets in one app (no need for two separate apps anymore!)
• Our improved journey planner makes it even easier for you to get from A to B; use the interactive map to find live bus departures near you or search for nearby bus stops
• Improved location functionality makes it simple for you to find the ticket you need for your journey
• See disruption alerts and journey cancellations so you can keep up to date with the latest information
• Keep track of your account with access to your full ticket history
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Ratings and reviews
2.3
6.55K reviews
David Waterfall
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September 28, 2022
It's just not as user friendly as it should be. Feels clunky to use, and not as smooth as the older version. Screens seem to be used to take up branding or obvious information, rather than providing details on the job you're trying to do, such as quickly buying a ticket. Overall - just very poor UI, as if been designed by people that don't use buses.
1 person found this review helpful
Arriva UK Bus
September 29, 2022
I'm sorry you are having trouble with the Arriva UK Bus app. We are looking at the known issues and will rectify them as soon as possible. In the meantime, if you would like to contact our customer services team, please visit arrivabus.co.uk/help/contact-us. MT
holahopper
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August 24, 2023
It would be really nice if you made the application show the QR code of a ticket straight away after running the app. Now you have to press several buttons before you can show the ticket to the driver, sometimes it rains and tehere is no shelter and you cannot do it outside the bus, before the bus comes, sometimes you run to catch the bus, and it's not so easy to run the app when you get into a bus
Brad M
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May 7, 2024
Extremely sluggish app constantly popping information in and out. Slow and difficult to navigate, with annoying UI elements you can't remove. Also, times are not adjusted to reflect reality. Busses can range from 30+ minutes late or early and the app does not reflect this. Thankfully, it does show you the physical location of the busses on the map, so you can guestimate their actual arrival times.
44 people found this review helpful
Arriva UK Bus
October 5, 2022
I'm sorry you are having trouble with the Arriva UK Bus app. We are looking at the known issues and will rectify them as soon as possible. In the meantime, if you would like to contact our customer services team, please visit arrivabus.co.uk/help/contact-us. MT
What's new
Our latest update is here!
This update includes some bugs fixes & Improvements. We update our app on a regular basis so make sure you are on the latest version.
Thanks for using Arriva!
This update includes some bugs fixes & Improvements. We update our app on a regular basis so make sure you are on the latest version.
Thanks for using Arriva!