Xfinity

3.8
216K reviews
10M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Your Xfinity experience, enhanced.

Easily manage all your services in one place with the Xfinity app. Plus discover the power of NOW.

NOW is a simple new way to get internet and mobile. It’s just what you want, and nothing you don’t. With all-in monthly pricing. Backed by Xfinity.

Xfinity customers also get:

• 24/7 real-time support anytime you need it.
• Tools to help you seamlessly activate your equipment and test your internet speed.
• Xfinity Rewards. Enjoy special perks, unique experiences, and product benefits just for being a customer.

Customers who rent our equipment get even more:

• Everything you need to manage your account, all in one place — pay your bill, view your plan details, change or upgrade your services, and more.
• Personalized tools and tips to help improve WiFi performance.
• Advanced Security to protect your devices and help keep loved ones safe online.
• Parental controls so you can set family-safe browsing and pause WiFi to any connected device.
• Ultimate control with tools to help you set up your WiFi, assign user profiles, and get help improving the performance of every connected device.

Getting started is simple. All you need is your Xfinity ID and the password that you set up when you signed up for Xfinity.

Need help signing in?

• If you don’t have an Xfinity ID yet, create one here: xfinity.com/getstarted
• Look up your existing Xfinity ID: xfinity.com/id
• Or reset your Xfinity password: xfinity.com/password

Learn more about your options related to ‘California Civil Code §1798.135: Do Not Sell My Info’ at xfinity.com/privacy/manage-preference
Updated on
Apr 24, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Audio and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
209K reviews
Christopher Hammons
May 2, 2024
Near impossible to get past AI in app, on website, and even the phone which will hang up on you. The app ignored what I was saying, had options that didn't fully cover the issue (even obvious ones) then ignoring what I said, turned on the router Bridge effectively breaking my wifi and still refusing to let me contact a human. After all this I tried canceling and it said I need to talk to a human, sent me back to the AI assistant anyway and hung up on me. Worst trash I've ever seen.
53 people found this review helpful
Did you find this helpful?
Divas Subedi
May 3, 2024
I am amazed how Comcast (that owns numerous tech related services) came up with ways to make such a buggy app. One has to go out of their way to make it this buggy. Kudos to the app development team. Update: I had to update my rating from 2 to 1 because somehow they came up idea to make this app from functional trash to pure unadulterated garbage. Not just it logs me out constantly, few time i am logged in, has API issues, can't detect my devices, and pretty much doesn't serve any function.
33 people found this review helpful
Did you find this helpful?
Name Name
April 26, 2024
If your Xfinity modem is "not connected" to the internet, the app will refuse to show device settings so that you can troubleshoot/fix them. Their virtual assistant is completely useless. Then you have to wait for a chat agent to pretend to look into the issue, pretend to try fixes, and finally have to send the issue over to someone else. Trash app, from a trash company.
141 people found this review helpful
Did you find this helpful?

What's new

This update makes it easier to enjoy NOW — a simple new way to get internet and mobile. With all-in monthly pricing. Backed by Xfinity.