Cync (the new name of C by GE)
4.4star
58.6K reviews
1M+
Downloads
Everyone
info
About this app
Control Cync and C by GE products with one game-changing app, powered by Savant—featuring a user-friendly home screen and navigation and a more personalized experience. It’s time to Experience Life in Cync.
What’s new?
The all-new Cync App, powered by Savant, was thoughtfully designed to give you the best smart home experience possible. The innovative features include:
Enhanced personalization:
• Add photos of your devices and rooms for easy identification and a more personal experience.
• Enjoy the dynamic home screen that changes to put your most used products at your fingertips
Dark theme option
• It’s back. Change the app interface to dark for easier viewing—especially late at night.
Our patented TrueImage technology
• Take a picture of your lights and experiment with colors and brightness from your smart phone—from a different room or away from home.
Advanced color control
• Add RGB values to match your light color with your paint or décor.
• Use the double color wheel to pinpoint the perfect color for your space.
Group devices within Rooms
• Add products to a group within a room to give you more control of your devices without creating new rooms in the app. Example: In your “Kitchen” room, separate “Island Fixtures” from “Ceiling Fan” for individual or paired control.
Improved stability and speed
• Connect to your products faster than ever before and get a much more reliable connection compared to the C by GE app.
What can you do with the new Cync App?
• Set a light schedule so you never come home to a dark house
• Change the colors or your space without painting
• Create multiple profiles and share control with more than one person at a time
• Set the perfect sleeping scene with one touch by pairing smart bulbs, smart plugs, and more.
• Add our Indoor Smart Camera to your entryway to make sure your kids got home from school safely.
• Keep your current C by GE products and connect them seamlessly with Cync products.
• With our Outdoor Smart Plug, you can turn on your outdoor holiday display with one touch from the comfort of your home.
Voice compatibility
Connect easily to Amazon Alexa or Hey Google for convenient voice control—with no hub needed.
New Cync products:
Want to build onto your smart home? Add these new products to your home and control everything through our new app.
Outdoor Smart Plug
• Extend smart control to your great outdoors. Want to activate the perfect patio with one touch? Add this all-weather product to your outdoor string lights and water features.
Indoor Smart Camera
• Keep an eye on your home from anywhere. With HD video and 2-way audio, you can keep an eye on your kids from a different room or watch your pets from work.
For more information about the new Cync App or other products, visit GELighting.com/cync
GE is a trademark of General Electric Co. Used under trademark license.
What’s new?
The all-new Cync App, powered by Savant, was thoughtfully designed to give you the best smart home experience possible. The innovative features include:
Enhanced personalization:
• Add photos of your devices and rooms for easy identification and a more personal experience.
• Enjoy the dynamic home screen that changes to put your most used products at your fingertips
Dark theme option
• It’s back. Change the app interface to dark for easier viewing—especially late at night.
Our patented TrueImage technology
• Take a picture of your lights and experiment with colors and brightness from your smart phone—from a different room or away from home.
Advanced color control
• Add RGB values to match your light color with your paint or décor.
• Use the double color wheel to pinpoint the perfect color for your space.
Group devices within Rooms
• Add products to a group within a room to give you more control of your devices without creating new rooms in the app. Example: In your “Kitchen” room, separate “Island Fixtures” from “Ceiling Fan” for individual or paired control.
Improved stability and speed
• Connect to your products faster than ever before and get a much more reliable connection compared to the C by GE app.
What can you do with the new Cync App?
• Set a light schedule so you never come home to a dark house
• Change the colors or your space without painting
• Create multiple profiles and share control with more than one person at a time
• Set the perfect sleeping scene with one touch by pairing smart bulbs, smart plugs, and more.
• Add our Indoor Smart Camera to your entryway to make sure your kids got home from school safely.
• Keep your current C by GE products and connect them seamlessly with Cync products.
• With our Outdoor Smart Plug, you can turn on your outdoor holiday display with one touch from the comfort of your home.
Voice compatibility
Connect easily to Amazon Alexa or Hey Google for convenient voice control—with no hub needed.
New Cync products:
Want to build onto your smart home? Add these new products to your home and control everything through our new app.
Outdoor Smart Plug
• Extend smart control to your great outdoors. Want to activate the perfect patio with one touch? Add this all-weather product to your outdoor string lights and water features.
Indoor Smart Camera
• Keep an eye on your home from anywhere. With HD video and 2-way audio, you can keep an eye on your kids from a different room or watch your pets from work.
For more information about the new Cync App or other products, visit GELighting.com/cync
GE is a trademark of General Electric Co. Used under trademark license.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.4
56.2K reviews
Charles Chapman
- Flag inappropriate
April 24, 2024
Way too minimalistic. The UI is far from intuitive, and lacks any sort of useful things (like words) to explain what the heck the stupid controls mean. I think there's a fad where developers try to make the UI as simple as possible, but they don't do it in a smart way, and never actually have a fluid/sensible UI/UX. Definitely the case here. The Wifi tech itself is neat, but using this app to adjust your lighting in the typical month is like using a hammer to mow your lawn.
GE Lighting - A Savant Company
April 24, 2024
Thank you for bringing this feedback to our attention, Charles. We're sorry that hear that the Cync app did not meet your expectations. We have passed your thoughts along to our Development Team to review for future improvements. If you would like any assistance, please call us directly at 1-844-302-2943. -Cync Support
Cody Wilder
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- Show review history
April 21, 2024
It takes way too long to set up and I shouldn't have to download an app just to create an account. What if I just want Alexa to turn the light off or on... The app is still required. The app has long buffers between actions/steps. The bulb I have will not do full brightness with colors. Only in white light modes which is very disappointing as 2 bulbs in my fixture isn't enough to light up my room unless I set it to the white light modes. Update: bulbs keep changing to green on its own👎
5 people found this review helpful
GE Lighting - A Savant Company
November 1, 2023
Cody, a protected Cync account is required to ensure that only you and your guests can access your Cync devices. Please consider contacting us at 1-844-302-2943 so we can address any questions or concerns. We are grateful for your feedback even if it is not the most flattering as we always strive to improve our app and devices. -Cync Support
Austin Brady
- Flag inappropriate
April 15, 2024
Think it's inconvenient to have to walk all the way over to the light switch? Install these switches and prepare yourself for a new type of inconvenience! Once per month each of your devices will decide to lose connection with your wifi. The only fix is to delete them one by one and reinstall on the app. All of the time you save not having to manually control your lights will be made up for by hours and hours of fun-filled configuration.
3 people found this review helpful
GE Lighting - A Savant Company
April 15, 2024
Austin, we appreciate you reaching out to share your experience. We certainly apologize for the aggravation this situation with your switches may have caused. Please consider contacting us at 1-844-302-2943 to speak with a technician. A member of our team would appreciate the opportunity to assist you with stabilizing your devices. -Cync Support
What's new
Minor bug fixes
