Kris Craig
The 3/22 release introduced a new bug that's incredibly annoying! Seemingly at random, the device will stop responding to all commands from the app, including power on/off. I have to force-close the app, clear the cache, then restart the app. At this point, the device is showing as "offline". When I tap it, the device screen shows the offline popup. But when I go back to the previous screen, the device shows as online again and now responds normally. This started happening after latest update.
89 people found this review helpful
Lucas Davidson
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changing to one star, previous update has completely broke the app, I can no longer connect my smart plug, after my wifi connection dropped out for 2 mins, and shows offline when my lights are just turned off by my amazon echo dot, but I'm not the only one having the issue, so the app is completely useless l, until smartlife can pull their head out their butt, I'm annoyed, hoping this will get fixed ASAP!! Funny thing to is my router says it's connected, ugh.
13 people found this review helpful
Anna Brown
The 3/22/2024 app update not only didn't fix the bug that causes frequent random connection issues, it actually created a new one where the "tap-to-run" feature doesn't work anymore. It will timeout. Doing the actions individually works (mostly), but defeats the purpose. Bonus: the chatbot seems to be programmed to make a frustrating problem downright infuriating.
30 people found this review helpful