!! ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST !!
The GoTo Resolve mobile app allows support agents to troubleshoot a problem you are having on your device.
How to Use:
1. Install the app on your mobile device.
2. Launch the app.
3. Enter the support key given to you by your support agent.
4. Allow your trusted agent to connect to your device.
Features:
Instantly start a chat with the support agent.
Share your screen live with your support agent.
Let the agent troubleshoot your device as if they were there.
GoTo Resolve uses Accessibility service in order to provide full remote control of this device during a GoTo Resolve session. GoTo Resolve does not track or control any action or behavior through this service outside of a GoTo Resolve session.
